Smarter conversations: The rise of AI in modern VoIP systems

Artificial intelligence (AI) isn’t just a buzzword; it’s becoming the backbone of modern communication systems. This article looks at how AI is powering smarter Voice over Internet Protocol (VoIP) solutions, improving customer support, simplifying scheduling, and making remote meetings more productive than ever. Here’s how AI is taking business communication to the next level: Smarter […]

The dangers of agentic AI in Windows 11: What you need to know

Windows 11’s Agent Workspace is a groundbreaking feature that allows AI to manage your tasks seamlessly. But despite its promise of enhanced efficiency, this technology raises serious concerns. Microsoft has warned about potential security vulnerabilities that could arise when enabling the feature. If you’re considering unlocking the agentic AI tools in Windows 11, you’ll want […]

Windows at 40: AI-powered, agent-driven, and cloud-ready

Windows just turned 40, but Microsoft is far from done reinventing the OS. At Ignite 2025, the company unveiled a smarter, more intuitive Windows 11, packed with intelligent AI agents, deeper Copilot integrations, and powerful cloud features. It’s a fundamental shift in how Windows works, feels, and helps users get things done. Copilot+ PCs get […]

Save hours every week: How the new Windows Copilot agent handles repetitive tasks

For small-business owners, time is the one resource that’s always in short supply. Many often find themselves bogged down by “low-value” tasks — formatting documents, sorting messy downloads, or drafting routine follow-ups — that distract from the actual work of running a company. Enter Copilot Actions, a new feature from Microsoft that aims to give […]

How cloud AI helps businesses boost efficiency and save money

While AI (artificial intelligence) is rapidly becoming an essential tool for business operations, many small and medium-sized businesses are hesitant to adopt it, fearing high costs and technical complexity. Cloud AI solves this by offering an affordable, accessible way to harness AI without needing specialized in-house resources. What is cloud AI? Cloud AI is the […]

The future of healthcare: 7 technologies to watch in 2026

New technologies are reshaping healthcare at a rapid pace, changing how patient care is delivered and how IT systems operate behind the scenes. Over the course of 2026, these innovations are expected to improve patient outcomes and ignite new growth across the business side of the industry. In this article, we’ll examine these emerging technologies […]

AI-powered browsers: Useful features you should take advantage of

A web browser used to be little more than a portal to websites. Fast forward to today, and web browsers have evolved into intelligent digital platforms. Thanks to AI (artificial intelligence), they’re now packed with smart tools that assist, protect, and even think alongside you as you browse. Let’s take a closer look at the […]

How to keep your business calls safe: 9 VoIP security measures that work

If your business relies on Voice over Internet Protocol (VoIP) phone systems, you already know how flexible and affordable VoIP can be. But just like any online tool, it’s not immune to security risks. Hackers can listen in, steal data, or even hijack your phone lines. The solution is simple: follow these nine easy VoIP […]

When cybercrime meets AI: A new era of faster, more sophisticated attacks

Welcome to a world where cybercriminals don’t just break in — they learn, adapt, and evolve using artificial intelligence (AI). This article unpacks how cyberattacks are becoming faster, more sophisticated, and harder to spot, thanks to the rise of AI, and how companies must rethink their defense strategies. We now face smarter threats that require […]

Cybersecurity culture in healthcare starts with smarter training

In today’s threat-heavy landscape, healthcare workers must do more than care for patients. They must also guard against phishing and other cyberattacks. This piece outlines how some health organizations are shifting from traditional, yearly security training toward continuous, adaptive programs that build cybersecurity into daily workflows and culture. Healthcare organizations face a unique cybersecurity challenge. […]