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Keep your callers happy by using VoIP

Keep your callers happy by using VoIP

If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need help, you don’t want them to feel ignored or neglected.

Master Microsoft Excel with these 3 tips

Master Microsoft Excel with these 3 tips

Digital literacy is all about mastering essential computer skills like navigating search engines and word processors. But one of the most crucial you need to learn is Excel. Check out these tips to be an Excel master.

Pie and Sunburst Charts

Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach.

How to adjust your Windows 10 notifications

How to adjust your Windows 10 notifications

Unless the computer app is critical for your work, alerts about a new patch update or incoming message can distract you. Luckily, you can personalize your notifications settings on Windows 10’s action center using these three simple steps.

Overarching action center settings

First of all, you should customize your Windows 10 system-wide notifications settings.

5 Simple but effective cybersecurity tricks

5 Simple but effective cybersecurity tricks

Can you name five cybersecurity best practices? Most people can’t, and few of those who can, actually follow them. Unfortunately, cyberattacks are far too common to be lax about staying safe online. Your identity could be stolen, or even worse, you could expose private information belonging to your company’s clients.

Is Hardware-as-a-Service worth it?

Is Hardware-as-a-Service worth it?

Hardware-as-a-Service (HaaS) is not a new concept. Similar to Software-as-a-Service (SaaS), where you pay a monthly fee to a service provider in order to use a piece of software, HaaS lets you do the same to use state-of-the-art hardware. But what benefits does it offer your business?

Big savings
For SMBs, cash flow is a crucial matter.

Cash in on tech trends with these 5 tips

Cash in on tech trends with these 5 tips

What recent tech fads has your SMB dismissed as silly? 3D printing, internet of things…Pokémon GO? Juvenile as they may seem, these trends helped a lot of businesses make money. Navigating them may seem like a lost cause, but with the right know-how, you can earn profits by exploiting current tech trends.

Watch out for this persuasive phishing email

Watch out for this persuasive phishing email

Anglers catch fish by dangling bait in front of their victims, and hackers use the same strategy to trick your employees. There’s a new phishing scam making the rounds and the digital bait is almost impossible to distinguish from the real thing. Here are the three things to watch out for in Office 365 scams.

Customize your Windows 10 experience

Customize your Windows 10 experience

You log into your PC and you’re greeted by an incredibly plain desktop background and an equally drab Start Menu. Suddenly, a notification goes off and tells you that an application you barely use is ready for an update. Sounds like a nightmare, doesn’t it? If you want your desktop to look or behave a certain way, try out these tips to personalize your Windows 10 experience.

4 BYOD security risks you should prepare for

4 BYOD security risks you should prepare for

Personal computing is with us wherever we go. Thanks to the rise of the mobile industry, smartphones and tablets allow us to take work home with us. And with the bring your own device (BYOD) strategy, businesses have never been so productive. However, BYOD can pose a number of security risks if you’re not careful.