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Accusations of inappropriate government surveillance have been swirling after Wikileaks recently released thousands of pages supposedly detailing the CIA’s exploitation of compromised devices and applications. But in today’s climate, every headline needs to be taken with a grain of salt. Read on to find out what’s actually at stake and why you probably don’t need […]

It seems like every quarter Office 365 is adding a new service that totally changes the way we do business. As we settle into 2017, Microsoft is granting businesses a machine learning-based tool for getting more out of your employee’s work day. What is MyAnalytics? Microsoft’s newest productivity offering is all about applying machine learning […]

Hardware buyers often have a list of specifications they need to consider. They have to assess graphics cards, RAM, processing power, and even the sound system. As if choosing a new computer wasn’t hard enough, Intel released a hard drive optimized for fast performance and storage. But before you make any final decisions, here is […]

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that […]

Slack is a well-known, cloud-based collaboration tool that helps your team communicate better and be more productive. Microsoft Teams is Window’s own version with a twist. It’s been reported that prior to its release, a gigantic update was rolled out that equipped Teams with a bevy of features that will definitely make a difference. Smarter […]

Microsoft has quietly begun doing the unthinkable: inserting advertisements into your File Explorer. The last place anyone ever expected to see a OneDrive promotion is right alongside their ‘My Documents’ folder, and we expect the first thing they’ll think is, “How do I turn that off?” Read on to find out how. Who is getting […]

We’ve gotten so caught up discussing ransomware prevention with our clients that we’ve neglected to mention that several strains have already been defeated. In fact, there’s a decent chance you can actually decrypt all your data for free. Always make sure to check these lists before responding to a cyber attacker’s demands. The state of […]

If business value is all about the long-term health and well-being of your company, there are few things more important than getting your product into customers’ hands swiftly and efficiently. Thankfully, modern technology has revolutionized these tasks and how you add value to your business. Let’s take a look at one of the most recent […]

Software solutions are almost always more user-friendly than hardware solutions. There’s no need to worry about cabling, firmware, and power consumption. But when it comes to firewalls, a software solution just can’t measure up to its hardware counterpart. Make sure you have all the facts before deciding which is right for you. Software firewalls Calling […]

Although some critics are labeling the newest tool in the internet-based telecommunications field a “VoIP killer,” nothing could be further from the truth. The reality of the situation is that this new technology, WebRTC, is here to make it even easier for customers to contact your business using the internet. Let’s find out if it’s […]