Blog

Blockchain is much more than Bitcoin

Blockchain technology is very complex. So instead of diving in to what makes it work, we want to first showcase what it’s capable of. The primary purpose of blockchain is faster and more secure information exchanges, which has led to some incredible advances in small-business technology. Read on to see what you might be missing […]

Evaluating the total cost of VoIP systems

When investing in new technology, cost is always a deciding factor, especially for VoIP phone systems. No matter what features or services it’s bundled with, there’s no point in investing in a phone system that easily puts you over budget. That’s why it’s important to evaluate the total cost of ownership (TCO) of VoIP systems. […]

Microsoft Teams gets new features

Every business now needs a workplace chat platform to foster internal communication, and Teams is Microsoft’s answer to this demand. To improve convenience and user experience, Microsoft has just announced new features that will be added to Microsoft Teams. Cortana Integration One new feature that Microsoft will bring to Teams is Cortana, Microsoft’s virtual assistant. […]

Expect better accessibility in Windows 10

If you feel like Windows 10 should improve its accessibility features, you’re in luck. Microsoft is introducing major upgrades on its OS’s display and audio features with significant tweaks on its Ease of Access, Narrator, and related settings. Better Ease of Access settings Some users rarely tinker with their computer’s accessibility settings because they’re difficult […]

Phishing hits businesses at tax time

Phishing schemes abound every season, and tax season is no exception. It’s an important time of year in the corporate world and cybercriminals are looking to take advantage of it, which is why your business must ensure that your confidential data is kept under lock and key. Phishing baits to watch out for Phishing attacks […]

Top 4 reasons for lagging mobile internet

Fed up with your phone because of its slow internet speed? Before you rush off to the nearest electronic store to purchase a new one, take a look at these four reasons why your phone’s internet is slow. Router location One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet lag is […]

Prep for IT incidents with external support

Regardless of your best office IT strategies, it’s nearly impossible to thwart every type of cyberattack. And when they do happen, most businesses depend primarily on their internal resources and personnel. On the other hand, some organizations have realized the risks and complexities involved and have sought external support from leading industry specialists. Here are […]

Why businesses should record their calls

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording. #1. Improve customer service One of the most important reasons why businesses should always […]

Office 365: Tools and tips for business

Office 365 is the office productivity tool of choice because it has everything business users could possibly need. That said, most of them aren’t maximizing their Office 365 investment. That’s why we’re recommending some of the lesser-known and underused tools to help you work more efficiently. SharePoint SharePoint is the “communication sites” platform for building […]

Why are Windows 10 updates so slow?

Windows 10 users are well aware of the fact that installing updates can take a long time. In fact, you’ll find many users venting about this issue in online forums and complaining to their service providers. So what kind of feedback are they getting, and why are Windows 10 updates so slow? Why do updates […]