VoIP phone systems have come a long way from the early days of glitchy calls and limited features. Today, they’re an integral part of small- to medium-sized businesses’ telecommunications strategies. But what exactly are they and what benefits can they bring your business? What is VoIP? VoIP, or Voice over Internet Protocol, is a technology […]

Microsoft Word, PowerPoint and Excel form the foundation of most Office experiences. But there’s another application that doesn’t get its fair share of attention: OneNote. It’s severely underutilized considering how helpful it is, so we’re going to explain some of the basics. OneNote is a digital notebook Despite the visual similarities, the thing that sets […]

Windows is the most widely used operating system in the world, and for this reason it is also the most frequently targeted platform for hackers. In an attempt to shut down cyber criminals before they can exploit vulnerabilities, Microsoft recently rolled out a new security patch that fixes several known bugs for all versions of […]

Disguising itself as an invoice proved to be an effective approach for the original Locky ransomware, which infected millions of users in 2016. Although it was mostly defeated, hackers are currently using a similar approach to spreading a new type of malware. In 2017, a new Locky ransomware is poised to duplicate the success of […]

Managing applications on-premise is expensive and inefficient. Today’s workforce is now more mobile than ever before, which is why businesses are investing in remote access solutions so their employees can access applications and documents whenever and wherever. Amazon AppStream 2.0 is one such solution, and here’s why it’s worth looking into. What is it? Initially […]

Do you remember the days when your computer was struggling to catch up with all the tasks you had at hand? We don’t blame you if you’ve already dumped your desktop for a slicker model, but in case you have one or more collecting dust in your storage room, here are some ways to make […]

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to […]

Microsoft never fails to announce exciting new features for their products. In an effort to improve support for small- and medium-sized businesses, they introduced a series of new apps and enhancements for Office 365 during the Inspire conference in July. Some of the most notable upgrades include: Microsoft Connections Email marketing campaigns are a great […]

Microsoft is releasing the Fall Creators Update in September that promises an even better array of features. Windows 10 users can expect improvements to OneDrive file management, battery usage, ransomware protection, and more. We have rounded up some of the new and noteworthy features for business users. Files on-demand in OneDrive ‘OneDrive Files On-Demand’ solves […]

Newspaper headlines and Hollywood movies have influenced our understanding of computer hackers, but in the real world it’s not so simple. Some hackers are making tremendous contributions to the field of cyber security, it just depends on which hat they’re wearing that day. Take a few minutes to learn about white, black and gray hat […]