The benefits of HaaS for SMBs

Starting a business may seem simple, but running one has its costs. For a business to run efficiently, there must be necessary resources. IT equipment is one such resource, and it must be updated regularly to keep up with the pace of technology. Additionally, purchasing equipment is costly, and most businesses are now opting for […]

Exciting new VoIP features for businesses

VoIP acts as a bridge between traditional landlines and our internet-centric lives. By unifying communications under a single system for voice, data, and video converged networks, many businesses are realizing unprecedented savings and improvements to their workflow models. If that sounds like something your SMB could benefit from, you’ve come to the right place. Fax […]

Grow your business with virtual reality

Besides looking like an early version of Cyclops from The X-Men, what’s with all the hype on virtual reality? How much of a difference can be made by slipping ourselves into a three-dimensional world? For businesses, operating with the same routine day in and day out can be quite monotonous for employees. Imagine if they […]

New collaboration features for Office 365

If you thought Office 365 couldn’t get any better, Microsoft was not of the same mind. Late last month the company announced a new feature that allows users to invite guests to interact with 365 groups and their content. Whether they’re international business partners, local customers, or infrequent clients, you can involve them regardless of […]

Windows 10: tailoring your notifications

Regardless of the app, platform, or operating system, digital notifications are a tricky business. Our devices are overcrowded with software of varying importance, and without proper customization the stream of information can become overwhelming. Thankfully, Windows 10’s action center is built atop a solid foundation — it just needs a bit of help. If Windows […]

IT jargon: a glossary of cybersecurity terms

Everyone hates jargon. It’s ostracizing and off-putting, but somehow we just keep creating more and more of it. For those who have adopted an “if you can’t beat ‘em, join ‘em” philosophy, we have just the list for you. Let’s take a look at some of the most relevant cybersecurity terms making the rounds today. […]

Hardware shouldn’t be bought willy-nilly

The term ‘hard’ in hard drive shouldn’t refer to the difficulty many experience when they set out looking for a new one. It’s hard to deny the importance that hard drives still have to computers of all shapes, sizes, and operating systems — but like the elusive concept of soulmates, how do we know which […]

VoIP systems keep callers on the line

Recently, a story circulated amongst industry insiders of an official in a hospital’s records room who couldn’t customize her legacy phone system’s hold messages. The upshot was this particular platform restarted the hold message each time a caller was placed back on hold. Her provider – a reseller with little control over the system’s functionality […]

What can we learn from Delta’s IT outage?

Companies can pay a hefty sum if they ever experience any downtime. In fact, Delta Air Lines had a bad bout of severe downtime just last month. In just three days, the airline company cancelled 2300 scheduled flights and suffered $150 million in income loss. That doesn’t even account for the considerable reputational damage from […]

These tips help enhance your Powerpoint skills

It’s normal for us to utilize whatever tools we can to make things a little easier. Wanting to use tech to make presentations easier to understand is no exception. Although Microsoft PowerPoint can help you through the daunting task of speaking in public, that isn’t always the case. If your slides distract the audience from […]