VoIP delivers big data to small businesses

Most of us have heard of the wonders that VoIP can provide to businesses, cheaper telephony, more diverse functionalities and increased mobility — but have you heard about the better access to customer data? As technology continues to connect us in new and exciting ways there is an endless supply of data to interpret. VoIP […]

Optimize daily usage of Microsoft Excel

Recent research by Burning Glass revealed that nearly 8 in 10 middle-skill jobs now require digital proficiency – and jobs that require digital skills pay an average of 18% more than those that don’t. Essentially, the more literate you are digitally, the more money you will make. This means paying extra attention in class (instead […]

How to enhance your VoIP call performance

When considering a VoIP solution, many small business owners have a lot of reservations. What if the call quality is unsuitable? What if your staff struggles with the technology? What if you have to deal with the headache of installing an additional network? All these assumptions can prevent business owners from giving VoIP a try, […]

Office 365 migration security musts

More and more small and medium-sized businesses are making the switch from on-premises SharePoint systems to cloud-hosted Office 365. If you’re one of them, it’s vital to ensure that you put in place adequate protection to counter the security challenges that come with the migration. While many businesses contemplating switching find themselves concerned about the […]

Why BI is for everyone

If you’ve managed to convince yourself that only large enterprises have the money to take advantage of Business Intelligence (BI), it’s time to think again. While it’s true that in the past you needed the help of pricey specialists to really delve into BI, these days a range of self-service tools mean that small- and […]

Security policies every business needs

When it comes to Internet security, a reported 87% of small businesses have no security policies in place at at all. And considering that employee error is one of the most common causes of an online security breach, it makes sense to have rules in place that your staff need to follow. So to help […]